Privacy Policy

1. Collection and Storage of Information

For the operation of TopStats services (Discord Bot, API, Website, Webhooks, Widgets) we store data that is vital to ensure the best experience.

What we store

• Discord related information:
• Discord Email
• Discord ID
• Discord Avatar URL
• Discord Username
• Your servers
• Presence Data*
• Message Data*

How we collect this data

We collect this data from numerous source. Including but not limited to:

• TopStats Discord Bot [ID: 583807014896140293]
• Our Website [https://topstats.gg]
• Our Top.gg Fetcher [Internal Service]

Data regarding Top.gg

We use the Top.gg API to fetch certain data. You can find the data we receive via the Top.gg API Documentation. Whilst we do not store ALL of this data do still store a majority.

If you request deletion of your user data, we’ll fulfill it. However, if an entity linked to your Top.gg account is still listed, your user ID may be re-fetched within the hour. We can’t exclude this data while it remains public on Top.gg.

We are in no way affiliated with Top.gg. as a company or as a service. We purely use their API to retrieve data.

Additional Information

2. Data Security and Storage

We take your data privacy seriously and operate in compliance with German privacy laws. All stored data is encrypted to ensure it remains secure. Access to the database is restricted to authorized site administrators only.

3. Payments

Payments are securely processed by third-party providers, including Stripe, PayPal,and Ko-fi. We do not store any sensitive payment information (such as credit card numbers). However, we may retain details like your plan start and end dates, as well as any cancellation reasons, to improve our service and manage account preferences.

4. Data Usage and Sharing

No Data Sales

We are committed to your privacy and will never sell your personal data to any third-party entities.

Data Transfer in Case of Company Changes

In the event of a company merger, acquisition, or sale, your data may be transferred to the new entity as part of the ongoing operation of our service. Beyond these circumstances, your data will not be shared or transferred.

5. Privacy Rights

As a user located in the European Union, you have specific rights under the General Data Protection Regulation (GDPR), including:

• Right to Access: You may request access to the personal data we hold about you at any time.Right to Access: You may request access to the personal data we hold about you at any time.
• Right to Rectification: You have the right to request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your personal data, subject to certain legal and contractual restrictions.
• Right to Restriction of Processing: You can request the limitation of data processing under certain circumstances.
• Right to Data Portability: You may request a copy of your data in a commonly used format.
• Right to Object: You may object to the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at [email protected]. We are committed to responding promptly and will address your requests in compliance with applicable legal obligations.